Welcome to our privacy statement. It is important to khow we handle personal data. We respect the privacy of our customers and visitors in our webshop We are committed to protect personal data.

You can visit our site without providing any personal information. We only store access data without personal reference, e.g.

§ the internet service provider;

§ the page from which the file was requested;

§ the name of the file;

§ date and time of the request;

§ the amount of data transferred;

§ the access status (file transferred, file not found, etc.);

§ a description of the type of web browser used;

§ the IP address of the requesting computer.

These data are evaluated exclusively to improve our offer and do not allow any conclusions to be drawn about your person.

Personal data is only collected if you voluntarily provide it to us when ordering goods, opening a customer account or registering for a newsletter. Without your consent, we only use the data you provide exclusively to fulfill and process your order. Once the contract has been completed and the purchase price has been paid in full, your data will be blocked for further use and deleted once the tax and commercial law regulations have expired, unless you have expressly consented to the further use of your data.

If you are ordering Little Label products online via our webshop we use your contact details and the information you provided to us to make sure that your orders will be handled as fast and as soon as possible and to inform you about your order. We use personal data to make your shopping experience at our online shops as easy and remarkable as possible, which means that your visit to our website is tailored to your interests.

Little Label is the data controller and therefore responsible for the processing of personal data by Little Label and its affiliated companies. Let us explain more.

1. Purposes of processing

We process personal data for the following purposes:

When shopping and thereafter:

• to make your shopping experience as nice as possible and to personalize our website to your interests

• to remind you of products that are still in your basket via your e-mail address

• to deliver your order to your home address and track the journey of your parcel

• to process your return and track the journey of your return parcel

• to show you your shopping history and more in your personal account

• to process your subscription to the newsletter and or out of stock e-mails and send you special offers and the latest news

• to send emails related to your order or return (order confirmation, shipping status updates, updates regarding your return, surveys, product care instructions)

• for direct marketing purposes, like printed mailings or an e-mail on your birthday

• to analyze your visit on our websites and to make your personal shopping experience better and even more remarkable

• to provide you an effortless customer experience when you contact our customer service department. We may use your phone number and/or email address to understand- and administer which orders and prior customer service correspondence are affiliated to these identifiers

• to analyze traffic in our webshop and to prevent and avoid misuse and / or fraud. Your ip-address may be stored and processed during those activities

2. Legal bases of processing

Little Label processes your data on different bases: consent, legitimate interest and performance of the contract. You can withdraw your given consent anytime.

3. Retention terms

We will not store your data longer than necessary or when there are no legal bases to process the data.

4. Data subject rights

We make sure your rights are covered. For example:

• When logging in in your Little Label account, you can change your personal data anytime

• For deletion of your account or access to the data we are processing, send us a message via bestel@littlelabel.nl. Please note that there might be a legal obligation to keep (some) of your data in our database

• Do you not want to receive our newsletter or other updates anymore? Please let us know via the unsubscribe button in the emails you received from us

5. Data security

Data security is an important part of securing personal data and to ensure that personal data is safe with us. Our employees know how to handle personal data, keep it confidential and in the unexpected situation of a data breach, we will take the necessary steps such as notifying the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Little Label is working with various third parties to make your shopping experience and the ordering process as smooth as possible. We therefore share the necessary data with these third parties. Think of your payment via the payment service provider, sending of your order to the fulfilment partner, sending you the track and trace details per e-mail and providing you with the latest news on our assortment.

We only make use of secure servers, secure connections and we have processing agreements in place.

6. Cookies

Little Label uses cookies to make our website work properly. Every user of our website has the choice to accept the cookies. Cookies are small (temporary) text files for your computer, smartphone or tablet. There are different types of cookies and therefore different functions.

We use the following types of cookies:

Functional cookies:
We use functional cookies to make our website work correctly and in a user-friendly way. This allows our website to recognize you and you do not have to log in again, for example.

Tracking cookies:
We use tracking cookies to obtain information about your surfing behavior on our website. From these cookies we receive information to improve the user-friendliness of our website.

Social media cookies:
We use social media cookies to share content from our website via social media.

Analytical Cookies:
Analytical cookies are used to determine how our website is being used. These cookies also include cookies used by third parties such as Google Analytics.

You can set your browser so that you are informed when cookies are set, decide whether to accept them on a case-by-case basis, or generally exclude the acceptance of cookies. If cookies are not accepted, the functionality of our online shop may be restricted.

7. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

8. Contactperson for data protection

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of consent, please contact:

Little Label - Charlotte de Leeuw

T. +31 (0) 6 12 91 38 82 - Email: info@littlelabel.nl

You can also file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

 

 © LITTLE LABEL 2022