just in case
Returns & Exchanges
We do everything we can to deliver a product that meets all your expectations. Nevertheless, we understand that sometimes you might have second thoughts. To make a return for a refund or an exchange, please follow the instructions set out below.
How to return or exchange an item?
After you have received your order, you have 60 days to return it to Little Label. The articles and packaging must be complete, unused and undamaged. If this is not the case, Little Label will not accept the returned item(s).
We cannot exchange your items automatically. You can return your ordered item (s) and re-order the desired item online. When going through the return process, you will receive a code with which no shipping costs will be charged when you place your new (exchange) order in our webshop.
You can easily return through our online returns portal. Please note: The costs for returning the package are are at your own expense. You can purchase a return label and download it immediately. Because of our own returns portal we can keep the costs of your return low. We think that's only fair.
Return Service Instructions
Easy returns in 6 steps:
1. Register your return here and download the return label. Payment for the return label is easy in our online portal.
2. Carefully pack the items you wish to return
3. Take your package to a parcel point and keep your track & trace code.
4. You will receive an email as soon as we have processed your return
5. After receipt of the return notification, we aim to process the refund within 10 days.
6. When going through the return process, you will receive a code with which no shipping costs will be charged when you place your new (exchange) order in our webshop.
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